VEYGO (VEYGO: Vendors Everywhere on Google Play) lets you delete your account yourself, any time, in the app or on the website. Browsing the map needs no account, so there is nothing to delete if you never signed up.
Customers: delete your account
1. Open the VEYGO app or website and open the menu (≡).
2. Tap Your account and log in.
3. At the bottom, tap Delete my account, then Yes, delete everything.
Deleted right away: your login and email, your profile page and design, the vendors you follow, and your reviews. Reports you sent are kept without your name.
Vendors: delete your account
1. Open the menu (≡) and tap Vendor login, then log in.
2. In the Leave VEYGO card, tap Delete my account, then tap again to confirm.
Deleted right away: your login, your page and pin, every location, your hours, menu, specials and posted spots, your uploaded logo and photos, and your page statistics. Your membership is canceled so you are not charged again.
What we keep
Payment records (receipts, amounts and dates) are kept by our payment processor, Stripe, for as long as tax and accounting law requires, usually up to 7 years. Support emails you sent us are kept for up to 1 year and then deleted. Anonymous counts (for example, how many times a card was opened) contain nothing that identifies you.
Delete some data and keep your account
Vendors can edit or remove anything on their page, remove photos, pause their pin or stop live location at any time in the vendor portal. Customers can edit their profile on their account page, and delete any review from the vendor’s page where they left it. To have anything else removed, email us and we will do it within 30 days.
Can’t log in?
Email us from the address on your account and ask us to delete it. We confirm by email and delete it within 30 days. Email veygosupport@gmail.com.